Buying FAQ

Buyer refund and return policies
We want to ensure the best possible experience for our buyers, so when unexpected issues occur, a return or refund is an option.  Refunds Given our uni...
Mon, 24 Sep, 2018 at 1:57 PM
Buyer protection
We take the protection of our buyers seriously at hobbyDB. Instead of having lengthy, winding buyer protection policies, we have one big policy that works t...
Tue, 17 Apr, 2018 at 2:27 PM
Payment and purchasing options
As a buyer on hobbyDB, you have a few different options for both purchasing and paying for an item.  Purchasing Sellers on a hobbyDB marketplace can li...
Tue, 24 Apr, 2018 at 9:42 AM
Using the buyer dashboard
Once you've navigated to your Buyer Dashboard by using the profile button in the upper right side of the hobbyDB home page, you'll be shown the sc...
Tue, 24 Apr, 2018 at 9:35 AM
Freight forwarder policy
Sellers are held responsible for the shipment and arrival of the item(s) purchased to the location specified by the buyer during checkout. If a buyer choose...
Tue, 17 Apr, 2018 at 2:28 PM
Using buyer feedback
Backed by popular demand, we created a star rating system for both our buyers and sellers to use. If a seller does not meet expectations in any way when com...
Tue, 17 Apr, 2018 at 2:27 PM